Privacy Policy Effective Date: 12 January 2025
Soul Balance ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details you provide when contacting us or signing up for our services.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
- Payment Information: If applicable, payment details are collected securely for processing transactions.
2. How We Use Your Information The information we collect is used to:
- Provide and improve our services.
- Respond to inquiries and customer support requests.
- Send updates, offers, and relevant information about our programs.
- Comply with legal obligations.
3. Sharing Your Information We do not sell, trade, or rent your personal information. We may share your information with trusted third parties, such as:
- Service providers that assist us in operating our website and delivering services.
- Legal authorities, when required to comply with laws or protect our rights.
4. Cookies and Tracking Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic and improve functionality. By using our website, you consent to the use of cookies. You can manage cookie preferences in your browser settings.
5. Data Protection We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Rights You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request details about how your data is used.
To exercise your rights, please contact us using the details provided below.
7. Third-Party Links Our website may include links to external sites. We are not responsible for the privacy practices or content of these sites.
8. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.
Contact Us If you have any questions or concerns about this Privacy Policy, please contact us:
- Address: 9 Raffles Place, Level 58, #1 Republic Plaza, Singapore, 048619
- Email: [email protected]
- Phone: +65 6823 1222
By using our website and services, you agree to the terms outlined in this Privacy Policy.